For all the good that Orbitz has done for the budget traveler, and the DSBPI staff, we can't help but think that it now sucks. Not totally, but just in the buying tickets part. It is still a great search engine (even if you have to originate in the US). But the $5 surcharge for each ticket booked on Orbitz is too easily avoided by just calling an airline directly or hopping over to an airlines own website after Orbitz shows you the lowest fare. Orbitz is trying to position itself as a slightly value-added online travel agent, with 24-hour customer care, etc. Right now, it is just the best search engine.
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