Webber Customer Service Shines

Fired up the new Webber grill this evening and wasn't sure if all was working properly (didn't see massive flames). The machine had come with a toll-free number pasted to the lid with a promise to answer any call in under 30-seconds. Well, the folks at Webber delivered on that promise: we weren't routed through a touch-tone or voice-activated labyrinth, we didn't have to hit zero nine thousand times just to be put on hold, we simply got right through to a helpful agent that had us grilling in no time (uh, there aren't supposed to be massive flames it seems). Webber: please don't outsource your call center.